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“But I gotta wonder: How do they do it?”
And as I recall, you're pretty dang smart!
 —  @pitosalas

Worth sharing - @Pitosalas: "When you are writing a 'business' email, always follow [6] best-practices":

Rules of Thumb for Software Engineers @pitosalas
"Based on my own experience, some of my favorite books and blog posts, and advice from friends, I've come up with this. What do you think? What should I add? Please comment!"